By Far one of the best places to go for glasses ! I had an appointment and the receptionist was super nice and very welcoming. She helped me with any questions I had. When we went back for a pretest she reassured me everything would be ok after I expressed to her that pretesting scares me. She walked me through the process and I felt much better! The doctor is very outgoing, and makes you feel comfortable. I’ve worn glasses since the 4th grade and one thing I can say is The doctor was by far one of the best ones I’ve had ! The manager took care of me , she came by to help me pick out a pair of glasses, She was very nice and helpful. I’ve been coming to optical outlets since 2016 and not once have they disappointed me , I Highly recommend!
Always take care of my optical needs. Staff is great from the exam to the out the door end product. Good job!!
My son and I are regulars here. Selina, Dr. Hamilton, Sam and their entire team are simply phenomenal, friendly, patient and professional! Talk about service with a smile! Thank you all for an amazing and fun experience!
The doctor is very personable. I've used him for my son with no problem. My problem is with the office staff. They are not forthcoming and less than honest. While waiting for my eyes to dilate I asked if they had any sales or specials going on. The sales woman wouldn't tell me. She just kept answering that she always had deals and she'd put something together for me. I felt like I was dealing with a car lot so I payed the $69.00 for the exam and prescription. Later, when I tried to use the prescription to order glasses I was told it was missing the near PD for reading glasses- it only had the distance. When I called back to Optical Outlets they tried to give me the distance PD instead of the near I was asking for. I again explained I needed the near PD for reading glasses. They lied to me saying there is no such thing, just a distance PD. Look it up yourself, reading is up close, you need a near PD for reading glasses. After I explained that I knew better, then they changed the answer. They said that was not part of the prescription and the exam. That was only for them if they were selling me glasses. I think that's where the truth came out. My thought is what did I pay for? Is the prescription usable if it's missing the numbers that make it usable?
Everyone is so helpful and the doctor is very informative. He makes sure you understand what issues you may or may not be having with your eyesight. I’ve been to this place more than once and I strongly encourage anyone to make an appointment. The place is clean and well kept. I got assistance with picking out glasses to make sure they fit my face. Selina was wonderful when checking out. You will not be disappointed.
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